Privacy policy

Our Privacy Policy

At CardinalStone Pensions, your privacy is our priority. We are committed to safeguarding your personal information and being transparent about how we collect, use, and protect your data. This Privacy Policy outlines our practices regarding your information and your rights under applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, date of birth, address, phone number, email, and other contact details.
  • Financial Information: Pension account details, salary information, contributions, and transaction history.
  • Identity Verification Documents: National Identification Number (NIN), passport, or other government-issued identification.
  • Digital Information: IP address, browser type, device details, and browsing activity when you use our website.
2. How We Use Your Information

Your information is collected and used to:

  • Open and manage your Retirement Savings Account (RSA).
  • Process pension contributions and withdrawals.
  • Provide personalized pension advisory services.
  • Comply with regulatory and legal obligations.
  • Improve our services and enhance user experience on our website.
  • Communicate important updates, policy changes, and account-related information.
3. How We Protect Your Information

We implement robust security measures to protect your personal data against unauthorized access, alteration, or disclosure. This includes:

  • Encryption of sensitive data
  • Secure storage systems.
  • Regular security audits and staff training.
4. Sharing Your Information

We may share your personal data only in the following circumstances:

  • With regulatory bodies, as required by law.
  • With third-party service providers who assist us in delivering our services (e.g., IT support or analytics tools).
  • When you provide explicit consent.

We will never sell your personal data to third parties for marketing purposes.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to or restrict certain types of data processing.
  • Lodge a complaint with a regulatory authority if you believe your rights have been violated.
6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and provide tailored services. You can manage your cookie preferences through your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page regularly to stay informed.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

CardinalStone Pensions

Email: hello@cardinalstonepensions.com

Phone: +234-807 000 1020

Address: 12A Adeola Hopewell, Victoria Island, Lagos

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